What type of chandelier fittings do you offer?

We offer a wide range of chandelier fittings, including but not limited to crystal, metal, glass, and contemporary designs. Whether you're looking for a classic centerpiece or a modern statement piece, we have options to suit every style and taste.

Do you offer installation services for chandeliers?

Yes, we offer installation services to ensure your chandelier is professionally installed and safely secured in your space.

Can you help me choose the right chandelier for my space?

Absolutely! Our team of experts is dedicated to helping you find the perfect chandelier for your space. Simply provide us with the dimensions of your room, your preferred style, and any specific requirements you may have, and we'll offer personalised recommendations tailored to your needs. 

What is the process for ordering a chandelier from The Chandelier Centre?

Ordering from us is simple and straightforward. Once you've selected the chandelier you'd like to purchase, you can place your order directly by contacting our customer service team. We'll then handle the rest, from sourcing the fittings to arranging delivery to your doorstep. Additionally, if you'd like to view a sample piece before making your final decision, we offer the option to order sample pieces for your convenience. Our goal is to make the process as seamless as possible for you.

Do you offer customisation options for chandelier fittings?

Yes, we provide customisation services to ensure your chandelier fits your space perfectly. Contact us to discuss your specific needs.

Can I order sample crystal pieces to view before making a purchase?

Certainly! We offer the option to order sample crystals, allowing you to visualise how the chandelier will look in your space before committing to a purchase.

What is the expected delivery time for chandelier orders?

Delivery times may vary depending on the product and your location. Our team will provide you with an estimated delivery timeline upon order confirmation. 

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, to provide you with convenience and flexibility.

Do you offer warranty coverage for chandelier purchases?

Yes, we stand behind the quality of our products. Each chandelier comes with a warranty to cover any manufacturing defects or issues.

How can I track the status of my chandelier order?

Once your order is placed, you'll receive tracking information via email. 

How can I contact your customer service team for further assistance?

You can reach our team via phone or email during our business hours. We're here to assist you with any questions or concerns you may have.

What if I need to return or exchange a chandelier?

We understand that circumstances may change. Please refer to our return and exchange policy for detailed information on the process and any applicable fees.